Get in Touch

We're Here to Help

Have a question, feedback, merchant inquiry, or need assistance with your data? Drop us a line anytime.

General Support

Issues with check-in validation, reward redemptions, or mobile app bugs? Send us an email and we'll resolve it.

Business & Partnerships

Local business owners looking to offer check-in rewards on Donloop can contact us to onboard their storefront.

Account & Data Deletion Requests

While account deletion can be triggered directly inside the Donloop app (via Settings → Account & Security), you can also submit a manual deletion request by emailing contact@donloop.com.

Please include the following in your email to expedite your request:

Subject line: "Data Deletion Request"
The email address associated with your Donloop account
Your account name and registered city